Privacy Policy

Fisca ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered accounts receivable automation platform.

By accessing or using Fisca, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access the platform.

We collect information in the following categories:

Account Information

• Name, email address, and contact information
• Company name and business details
• Login credentials and authentication data

Financial and Business Data

• Contracts and billing terms uploaded to the platform
• Invoice data, including amounts, dates, and customer details
• Payment records and transaction history
• Accounts receivable information and aging reports

Integration Data

• Data from connected services (HubSpot, Gmail)
• SSO authentication data from identity providers (Okta, Azure AD)

Usage Data

• Log data, including IP address, browser type, and device information
• Platform usage patterns and feature interactions
• Performance metrics and error reports

We use the information we collect to:

• Provide our services: Process contracts, generate invoices, automate collections, and reconcile payments using AI-powered automation
• Improve our platform: Analyze usage patterns to enhance features and user experience
• Communicate with you: Send service updates, security alerts, and support messages
• Ensure security: Detect and prevent fraud, unauthorized access, and other harmful activities
• Comply with legal obligations: Meet regulatory requirements and respond to legal requests

Fisca uses artificial intelligence to automate accounts receivable processes. Our AI systems:

• Extract billing terms and customer details from uploaded contracts
• Generate and send intelligent dunning reminders adapted to urgency levels
• Match payments to invoices for automatic reconciliation
• Analyze patterns to improve collection efficiency

Your data is processed securely and is not used to train general AI models shared with other customers. AI processing is performed solely to provide services to your organization.

We may share your information with:

• Service providers: Third-party vendors who assist in providing our services (hosting, analytics, customer support)
• Integration partners: When you connect third-party services like HubSpot, Gmail, Okta, or Azure AD
• Legal compliance: When required by law, regulation, or legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Access controls and authentication requirements
• Regular security assessments and monitoring
• Employee training on data protection practices

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy. Retention periods may vary based on:

• The nature of the data and its sensitivity
• Legal and regulatory requirements
• Business needs and contractual obligations

Upon termination of your account, we will delete or anonymize your data within a reasonable timeframe, unless retention is required by law.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data in a machine-readable format
• Objection: Object to certain processing of your data

To exercise these rights, please contact us using the information below.

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can manage cookie preferences through your browser settings.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of Fisca after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@tryfisca.com